Shipping &
Delivery Policy

• •Local Delivery (Muzaffarpur): Same day or next day delivery available within city limits.
• •Bihar State: 2-3 business days delivery across all districts in Bihar.
• •Pan India: We deliver to all major cities and towns across India within 3-7 business days.
• •Remote Areas: Delivery to remote locations may take 7-10 business days.

• •Local Delivery (Muzaffarpur): ₹100 for orders below ₹10,000
• •Bihar State: ₹200 for orders below ₹10,000
• •Rest of India: ₹300 for orders below ₹10,000
• •Express Delivery: Additional ₹500 for same-day or next-day delivery (where available)

• •Ready-to-Ship Items: Orders are processed within 1-2 business days.
• •Made-to-Order Items: Custom jewelry may take 7-15 business days to craft before shipping.
• •Special Occasions: During festivals and wedding season, processing may take additional 2-3 days.
• •Quality Check: All items undergo thorough quality inspection before dispatch.

• •Premium Packaging: All jewelry is packed in elegant, cushioned boxes to prevent damage.
• •Tamper-Proof Sealing: Orders are sealed with security tape and holographic stickers.
• •Insurance Coverage: All shipments are fully insured against loss or damage during transit.
• •Discreet Packaging: No external markings indicating valuable contents for security.

• •Tracking Details: You will receive tracking information via SMS and email once your order ships.
• •Real-time Updates: Track your package in real-time through our delivery partner's website or app.
• •Delivery Notifications: Receive alerts when your package is out for delivery.
• •Customer Support: Our team is available to assist with any delivery queries.

We partner with trusted and reliable courier services to ensure safe delivery:

• •Professional Couriers: Blue Dart, FedEx, and other reputed logistics partners.
• •Local Delivery: Our own trusted delivery team for Muzaffarpur and nearby areas.
• •Special Handling: All packages marked for careful handling of precious items.

• •Address Changes: Contact us within 2 hours of placing order for address modifications.
• •Failed Delivery: Three delivery attempts will be made. Packages returned if undelivered.
• •Weekend Delivery: Saturday delivery available in major cities for urgent orders.
• •Gift Deliveries: Special gift wrapping and delivery instructions can be accommodated.